It is with best wishes and happiness that we announce Richard Letcher’s upcoming retirement from Profile and WilsonHCG. Richard's impressive career of 30+ years has brought immense knowledge, thoughtfulness and drive to the business in Asia. We interviewed him to reflect on his time and share what he’s learnt as he makes future plans to phase out of the workforce.
Richard: I’d say traveling and seeing the world is a big one. I’ve worked in London, Sydney, Hong Kong, and Tokyo, and experiencing different cultures has been a major highlight for me. Visiting Beijing, Singapore and Shanghai multiple times has enriched me in so many ways. I was born in Zimbabwe but was brought up in Asia, moving to Hong Kong when I was three years-old, so it’s in my blood. It has been wonderful to work in Asia and deep dive into other cultures.
Founding Profile with Andrew — 17 years ago now, as of May 9th — and building the business has been an incredible journey. The years have flown by — it truly feels like it’s only been about five years! I couldn’t be happier to have been part of building such a great firm and to have worked with such an awesome team. We have the best recruiters in the region, with the vast majority of leaders having tenures of 13 to 17 years. It’s quite incredible.
The business is in a really good place now after a record year in 2021 and a record YTD May this year too. It’s a great time to look back — this is a highlight in itself. I’m very proud of what we’ve built.
Richard: Andrew and I both worked at another recruitment company together for quite a few years and we both learnt a lot there. Andrew and I met over a beer one night and talked about setting up on our own — we actually wrote some notes on the back of a beer mat, and those scribbles were the beginnings of Profile.
We wanted to create a place where passionate, experienced recruiters could come and do what they love to do and I feel like we’ve achieved that. We also wanted to create a professional, quality-led recruitment firm and I think we have done that too.
Andrew and I have different personalities, but I feel it’s those differences that have been one of our greatest strengths and reasons for founding Profile.
Richard: It’s been an amazing experience and we’ve learnt so much. It’s also been great working with such a strong executive team too. Although we haven’t had a chance to meet too many times in person due to the pandemic, we’ve made close and meaningful connections virtually that were bolstered from those initial face-to-face meetings.
The last two years with WilsonHCG has given us the ability to set up an office in Tokyo and grow the firm across RPO and executive search business lines. It’s been a great journey!
Richard: I'm planning to move to Portugal with my family and I’m really looking forward to spending more time with my twins who are 11 and eldest daughter when she visits, during school holidays, from the UK. I’ll also be closer to the UK where my parents and sister, and her family, live so I’ll be seeing a lot more of them for sure.
Extracurricular wise, I’m planning to pick up the guitar again and I have some sporting goals — learning to surf, continuing with my competitive swimming and seeing if my body can take me through another Ironman triathlon! I quit triathlon training a few years back as the kids and Profile came along, so this’ll be a great opportunity to revisit that challenge. Exercise has always been a big part of my life - I also play competitive tennis and have a ton of other hobbies.
Professionally, I'll be staying connected with Profile through some mentoring and advisory work. I love writing so perhaps there’ll be a blog or two also.
Richard: I’d say that a big lesson I’ve learnt is that having a strong culture is vital; it’s so important. I recall Andrew found a Peter Drucker quote a few years back, “Culture eats strategy for breakfast,” and it’s so true. We’ve always tried to create a culture where people can be themselves and flourish in what they have a passion for, but also help others, working as part of a team. This team-based culture is sometimes difficult to find in recruitment, where it can feel like, in many companies, every person is out for themselves.
Looking back, I personally wouldn’t do anything differently. We all make mistakes, and Andrew and I have made plenty. Thankfully, they’ve been minor, and we’ve learnt from them. As long as you’re learning, you’re on your way to succeeding.
Richard: I’ve got a few pieces of advice and these can be used in all sorts of situations including starting in a new managerial role or starting up a new practice area.